National Capital Children’s Oncology Care Inc. (referred to as “Oeuvre Des Manoir Ronald McDonald House Charities Ottawa), is committed to protecting the privacy of the personal information of its guests and their families, members, donors, employees, volunteers and other stakeholders. We value the trust of those we deal with, and of the public, and recognize that maintaining this trust requires that we be open and accountable in how we treat the information that you choose to share with us. During the course of our various initiatives and activities, we regularly gather and use personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of or other dealing with this information will be carried out according to this policy and is subject to consent. Our privacy practices are designed to achieve this.
Personal information is any information that can be used to distinguish, identify or contact a specific individual. This information can include an individual’s opinions or beliefs, as well as facts about or related to the individual.
Personal information that may be collected used or disclosed by Oeuvre Des Manoir Ronald McDonald House Charities Ottawa includes, but is not limited to:
Name, address, e-mail, phone number and other contact information
Date of Birth, credit card information, payment and banking information, personal health information, employment information, donation information, occupation, next of kin and emergency contact information, business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories, are considered to be public information. If an individual uses his or her home contact information as business contact information, that information is not subject to protection as personal information.
To ensure that your privacy is protected, Oeuvre Des Manoir Ronald McDonald House Charities Ottawa recognizes the following 10 privacy principles.
We are responsible for your personal information that we collect or use. Our Privacy Manager is responsible for implementing policies and procedures to protect personal information.
Personal information gathered by our organization is kept in confidence. Our staff and volunteers are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. We have developed safeguards to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered.
We collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances. We routinely offer individuals we deal with the opportunity to opt not to have their information shared for purposes beyond those for which it was explicitly collected.
2. Identifying Purposes for Collecting Personal Information
Oeuvre Des Manoir Ronald McDonald House Charities Ottawa collects personal information for only the following purposes:
We collect personal information regarding families for the following purposes:
To determine a family member’s needs and eligibility to stay at Ronald McDonald House
We collect personal information regarding employees and prospective employees of Oeuvre Des Manoir Ronald McDonald House Charities Ottawa for the following purposes:
We collect personal information regarding volunteers and prospective volunteers of Oeuvre Des Manoir Ronald McDonald House Charities Ottawa for the following purposes
We collect personal information regarding our donors, members, participants in and sponsors of Oeuvre Des Manoir Ronald McDonald House Charities Ottawa events for the following purposes:
We collect personal information regarding board members and prospective board members of Oeuvre Des Manoir Ronald McDonald House Charities Ottawa for the following purposes:
We collect, use or disclose your personal information with your permission.
Your permission may be expressed to us in writing or be implied. You may also give us your permission verbally or electronically.
You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice.
4. Limiting Collection
Oeuvre Des Manoir Ronald McDonald House Charities Ottawa limits the collection of personal information to that information required to fulfil the purposes listed above, or otherwise identified to you. We always collect personal information fairly and lawfully.
5. Limiting Use; Disclosure and Retention
Oeuvre Des Manoir Ronald McDonald House Charities Ottawa will not use personal information it has collected for purposes other than those for which it was originally collected, or as listed above, unless it obtains your consent. Only those Ronald McDonald House staff or volunteers who reasonably require access to your personal information to perform their duties will be granted access.
6. Accuracy of Persona/Information
We will take reasonable steps to ensure that the personal information in our possession is accurate, complete and up-to-date for its intended purposes. If you believe that your personal information in our possession is not correct, you are entitled to seek a correction of that information.
If your personal information in our possession is incorrect or incomplete, we will make the necessary changes.
We take appropriate measures to ensure the integrity of your personal information is maintained, is protected against theft, loss, destruction and unauthorized access.
Oeuvre Des Manoir Ronald McDonald House Charities Ottawa will provide you with specific information about our policies and practices relating to the management of personal information, upon your request.
For details regarding who to contact regarding personal information collected by our organization, please see the Contact Information section, below.
9. Individual Access
You may ask whether we hold any personal information about you, ensure that it is accurate and see that information. You may personally view your personal information by providing us with appropriate identification.
In some cases, we may not be able to provide you with access to all of your personal information because it is prohibitively expensive, contains personal information regarding another individual, is subject to privilege or would otherwise be inappropriate to disclose. In those cases, we will advise you of the reasons for the denial of your request.
10. Challenging Compliance
Oeuvre Des Manoir Ronald McDonald House Charities Ottawa has a Privacy Manager who will review and respond to all information requests or complaints regarding our privacy practices. In order to contact our Privacy Manager, please use the contact information set out in the Contact Information section, below.
We regularly review our privacy practices, and update our policy. Please check our web site on an on-going basis for information about our most up-to-date practices.
Attention: Privacy Manager Address: Cheryl Levasseur or Carol Houston
Further information on privacy and your rights in regard to your personal information may be found the website of the Office of the Privacy Commissioner of Canada at www.privcom.gc.ca and the website of the Office of the Information and Privacy Commissioner of Ontario at www.ipc.on.ca.