Your home away from home

When your child is in the hospital, it can be hard to go home. Ronald McDonald Family Rooms provide a place of comfort for families with children at CHEO.

Our Family Rooms

Our two Ronald McDonald Family Rooms extend the services we provide at our House to families who have a child receiving treatment at the Children’s Hospital of Eastern Ontario. The Family Room on 5W is the perfect spot to catch up with visiting friends and relatives. We encourage you to stop by — our volunteers will extend their warm hospitality and do their best to make your stay at the hospital as comfortable as possible.

What We Offer:

If you have used the Family Rooms and enjoyed the space, we’d love to hear from you. Sharing your story is the perfect opportunity to give our amazing volunteers a pat on the back. Please email your story to Brianne:

How to find us:

The Family Rooms are located in CHEO. 5 West, is available to all families with a child being treated at CHEO 3rd floor/ICU is reserved for families with a child in the PICU/NICU.


613-737-7600 ext. 1089 (5W) ext. 1430 (ICU)


Volunteers are on hand to assist you from 9am to 9pm, seven days a week, 365 days a year.

For Family Room inquiries including Volunteer opportunities, contact:

Brianne Major,


Our Ronald McDonald Family Rooms are stocked with the following amenities to help make your experience as comfortable as possible:




Laundry & detergent*


Warm beverages

4 sleep rooms

Weekly activities*

*Available during volunteer hours