About Our House

Helping Give Sick Children What They Need Most….Their Families.

Manoir Ronald McDonald House Ottawa

(National Capital Children’s Oncology Care Inc.) 

National Capital Children's Oncology Care Inc. Manoir Ronald McDonald House Ottawa was founded in 1983 and granted a charitable license in 1983. The House opened its doors to sick children and their families in June of 1984 and is part of a network of 14 Ronald McDonald Houses across Canada. Our House is owned and governed by National Capital Children's Oncology Care Inc., a charitable organization. Its Board of Directors consists of 15 volunteer members from business, medical and the surrounding community.  The House is managed by dedicated professional staff that, while small in number, is large in heart.  We are blessed by the support of a full complement of hardworking, dedicated volunteers.  Our House is located next to the Children's Hospital of Eastern Ontario, an internationally recognized hospital.

Mission:

We are dedicated to providing a warm, safe, affordable and compassionate environment in our Manoir Ronald McDonald House Ottawa, and our Family Rooms, for families of seriously ill children receiving medical services.

Vision:

To ensure that the ever changing needs of children and families residing at Manoir Ronald McDonald House and our Family Rooms will be met with people and programs in an environment of safety, compassion, commitment and integrity.

What is a Ronald McDonald House

Our 14-room House is "home", a temporary residence to over 500 families per year with critically ill children needing treatment at the Children’s Hospital of Eastern Ontario, each year. Our families enjoy a private, uniquely designed bedroom with ensuite bathroom, and have access to a large fully equipped kitchen and no-charge laundry facilities. Lounges and playrooms provide an environment where families are able to meet and share their concerns and worries with other parents in similar circumstances who may best understand the emotional strain and pressure they endure.   As well, an understanding and sympathetic staff is present to offer a listening ear, temporarily standing in for friends and family who would ordinarily give support at such times, (however, staff does not counsel; that is left to trained professionals).  No family is ever turned away due to financial standing; it is the seriousness of the child’s diagnosis and the availability of rooms that are the deciding factors. Click here to see more. 

Ronald McDonald House Charities of Canada – The McDonald’s Relationship

Ronald McDonald House Charities ®The first Ronald McDonald House opened in Canada in 1981.  In 1982, Ronald McDonald House Charities Canada was created by McDonald’s ensuring that every future House would have a foundation of support.  Since then McDonald’s Restaurants of Canada have been committed partners in helping sick children and their families.

While McDonald's and their charity, Ronald McDonald House Charities, is a long-term committed partner to us, we have a significant need to fundraise in the community. RMHC guarantees every House in Canada a minimum annual contribution of $100,000 to assist in operating costs and funds a portion of major renovations and capital improvements. For Ottawa, this amount alone is approximately 30 per cent of our operating costs. In addition to this commitment, the House also receives from time to time, in kind and cash support through events, suppliers, coin boxes and McHappy Day. For the remaining amount of our operating budget that must be raised, we rely on the generosity of individual and corporate donations and funds generated by fundraising events.  Your financial support allows us to commit to funding programs for the coming years and will help us to continue to offer the high standard of service for which our House has become known and continue to welcome families through our front doors.

How Much Does It Cost To Stay Here

It costs Ronald McDonald House about $90 per night to accommodate one family. Families, however, are only asked to contribute $10 per night toward this expense.  No family is ever turned away due to their inability to pay.

Your financial support allows us to commit to funding programs for the coming years and will help us to continue to offer the high standard of service for which our House has become known and continue to welcome families through our front doors.

Who Keeps the House Running?

Staff and volunteers

Our House depends upon the support of a dedicated team of volunteers to perform the many services that the House offers to families. Volunteers play a vital role and are responsible for adding the loving touches that go into making our House the House that “love” built. The energy behind the House comes from the more than 100 volunteers who lend their time to assist with all facets of the House. While staying at the House, families are also considered volunteers. They are responsible for their own cleaning, laundry and cooking.  Our volunteers assist in every aspect of day-to-day life at Ronald McDonald House including office support, fundraising and program activities, and housework just to name a few. 

Ronald McDonald House is overseen by a 15 member volunteer Board of Directors who are actively involved in House activities.

There is a small paid staff that consists of House Manager, Night Manager, part time Office Administrator, Executive Director, Family Room Manager, weekend Managers, and Housekeeper.

Who Owns The House?

Each House is owned and operated by a non-profit, registered charitable organization created locally for the purpose of operating a Ronald McDonald House. The body that owns and operates Manoir Ronald McDonald House Ottawa is the National Capital Children’s Oncology Care Inc.   All Directors are unpaid volunteers.